Upload files to my website
In most cases files are uploaded to your hosting account via FTP. To do this you will need an FTP client. For simple jobs you will find the FTP client implemented into your web browser is sufficient, however if you want to move lots of file you should consider using a more dedicated FTP client like FileZilla which is free.
You can use your web browser (Windows Explorer, Firefox or Chrome) by just pasting the ftp server address in the address area.
Some gerneral connection details and notes are below. If you are going to transfer a lot of files we suggest you use an FTP client like FileZilla. Notes can be found here.
FTP Server: e.g ftp.yourdomain.com.au [will also be listed in your hosting welcome email]
Username: [As supplied in your hosting welcome email]
Password: [As supplied in your hosting welcome email]
Port: 21 or use port 1022 if using SFTP protocol.
Encryption: If your FTP client supports enryption we strongly recomend enabling this. If its not enabled (default) then your login credentials are transmitted in plain text over the internet and its much easier for someone to intercept your login details. We offer two options to securely upload files to your account FTPS and SFTP. Please see this article for more details.
- All files and folders are case sensitve.
- The first page of your website should be index.htm, index.html or index.php, when your hosting account is created an index.html file is placed in the /httpdocs directory which you should overwrite or remove and replace with your own file(s).
- If you have forgotten your FTP username and/or password click here.